zeon Legal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by local law. zeon operates in supported regions only, and users are responsible for verifying that access and use comply with the laws of their own jurisdiction. This legal notice outlines where we operate, who can use zeon, and what legal responsibilities both we and you hold.

Our platform combines football sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League), live-dealer card games, slot games, and esports betting. We accept deposits via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfer (mobile banking, local payment, online payment, e-wallet). Before using zeon, read this notice carefully to understand our legal position and your own obligations.

We take jurisdiction compliance seriously. If you are unsure whether zeon is legal in your location, consult local law or contact our support team for clarification.

Service Availability and Jurisdiction Restrictions on zeon

zeon operates in supported jurisdictions in Southeast Asia where local law permits online entertainment platforms. We do not operate in countries or regions where online wagering is wholly prohibited. Users in Jakarta, Surabaya, Bandung, and Medan can access zeon under the condition that they comply with all applicable local regulations.

We reserve the right to deny service to any user who we reasonably believe is accessing zeon from a prohibited jurisdiction or who breaches applicable law. If we detect access from a restricted location, we may suspend or close the account without notice and forfeit any balance pending investigation. This is not a penalty — it is a legal necessity.

zeon is not licensed or regulated by any single government body. We operate as a private platform offering entertainment services in jurisdictions where such services are lawfully available. We do not claim to be the "official" or "licensed" operator of any territory. Our operations are subject to the laws of our own jurisdiction and the laws applicable in each user's location.

Account Eligibility and User Conduct on zeon

When you open an account on zeon, you certify that you are of legal age in your jurisdiction, that you are not a resident of a prohibited territory, and that your use of zeon complies with local law. You must provide truthful information during account setup. False certification of age or jurisdiction is grounds for immediate account closure and forfeiture of balance.

You agree to use zeon for lawful purposes only. Prohibited conduct includes fraud, money laundering, account sharing, bonus abuse, and market manipulation. We monitor accounts for suspicious patterns and reserve the right to investigate or freeze accounts at any time. Cooperation with such investigations is required; refusal to comply may result in permanent account closure.

Age certification

You must be of legal age in your jurisdiction (typically 18 or older). We verify this via ID during KYC.

Jurisdiction check

We check your IP address and account details to screen for prohibited territories. VPN masking may trigger account review or closure.

Fraud and collusion

Accounts suspected of fraud or collusion with other accounts are frozen pending investigation. Proof of wrongdoing results in permanent closure and asset forfeiture.

Data, Privacy, and Legal Compliance

We collect personal data (name, email, payment details, identity documents) to verify your identity, process payments, and comply with anti-money-laundering law. We may share your data with payment processors, fraud-prevention services, and law enforcement when legally required. We do not sell your data for marketing.

We may be required by law to disclose account information, transaction history, and personal data to government agencies, tax authorities, or law enforcement. We do this reluctantly and only when compelled by legal process. We do not notify users of such disclosures unless legally permitted to do so.

Our full privacy policy is available on our Privacy policy page. That page details what data we collect, how long we retain it, and what rights you have. Your use of zeon constitutes consent to our privacy practices.

Liability, Dispute Resolution, and Contact

If you believe zeon has breached its legal obligations, contact our support team through your account menu. We respond to legal inquiries within 30 days. If internal resolution fails, you may escalate to arbitration or pursue claims in court according to applicable law. zeon does not exclude liability for fraud, data breach, or gross negligence.

During periods such as Idul Fitri, Idul Adha, or Imlek, our legal and compliance team continues to monitor accounts and respond to urgent matters, though response times may be longer. We do not suspend legal obligations or compliance during holidays.

This legal notice is subject to change without notice. Continued use of zeon after updates constitutes acceptance of changes. If you disagree with our legal terms, close your account and request withdrawal of your balance. We will process the withdrawal to your registered payment method within standard timelines.